Each resident is as important and individual to us as a loved one is to their family. We carefully select our employees based on their compassion, experience and expertise and, most importantly, their commitment and professionalism for providing the highest levels of care.
We continuously invest in our employees to ensure that they are best equipped to provide an outstanding service and we are proud to be finalists in the Employee Benefits Awards 2017 for one of our bespoke employee initiatives.
Each of our homes leads with their own character and philosophy, but no matter what service you choose, every one is recognised as a valued member of the community.
Residential & Nursing Care
We offer both residential and nursing care within warm, safe and friendly surroundings. The majority of our homes are registered to provide both residential and nursing care which means we can cater for older people with a range of complex medical needs, as well as those who simply require assistance with daily living.
In both residential and nursing services, there will be 24 hour staffing cover to ensure that we provide care around the clock. Care assistant teams work closely with a team of dedicated domestic, kitchen, maintenance and activities staff under the overall leadership of the Service Manager.
Nursing care is for people who require a qualified nursing care team. The individual needs of people requiring residential care are different to those who require a nursing service, for example residents might need help with everyday tasks, such as washing, dressing and other daily living activities.
In all services we work to carefully formulated care plans to ensure that our care is tailored to the needs of the individual.
It is important that you carefully consider the level of care required and there is a wealth of advice available to enable you to make and informed decision including:
Our aim is to ensure residents continue to enjoy maximum independence as well as peace of mind, knowing that help is always at hand.
People with dementia and other forms of cognitive illness need very specialised support, which is why we have a number of homes specifically designed to provide high quality, person centred care to those with dementia.
These homes allow us to care for residents in the most supportive way possible; by promoting active lives and delivering care that is focused on independence and the well-being of each individual and their family.
We work in partnership with loved ones to create bespoke care plans that touch upon individual history, memories, experiences, feelings, values, likes and dislikes - our specialised care team then use this information to support the resident around their personal life history. It is this approach which has led our services to being nationally recognised in The National Dementia Care Awards.
We have dedicated dementia champions in some of our care homes and invest in specialist, on-going training for our teams through our partnership with Training 2 Care UK.
Support for Young People with Disabilities
Craigielea and Beechwood Care Homes provide support for individuals who have physical and/or learning disabilities and other complex care needs. With our support, people with a complex disability can enjoy meaningful, independent and fulfilling lives.
We work with individuals to create lifestyle plans that enable them to get the most out of their care setting. Care for people under the age of 65 is provided in specially designed units within the homes which reflects the different care and support needs of younger people, and provides a stimulating environment for them.
Each person’s support is based on their own individual circumstances; assessments are completed in partnership with the individual resident, their families and other professionals involved in their care.
Day Services for Older People
Our designated care service at Bankview Health & Wellbeing Centre provides a range of daytime support services for older people. The centre has been designed for people who have a disability due to physical or mental frailty, or who have other care needs.
The service provides stimulating activities based on the interests of the service user, as well as specialist activities including reminiscence sessions and music therapy. In addition, the centre can also provide personal care and support including bathing using specialised equipment. There is also a hair dressing salon and access to other services such as chiropody and an optician.
Home cooked lunches, snacks and afternoon tea are also provided, taking into account dietary needs and requirements.
Door-to-door transport is available to the immediate locality via a specially adapted accessible minibus which can safely transport those in wheelchairs. The minibus is also used to provide outings and shopping trips as part of the activity programme.
Palliative care is the active holistic care of people with an advanced life limiting illness and is intended to treat or manage pain and other physical symptoms. The provision of psychological, social and spiritual support is also paramount for this service to be truly holistic.
Our teams are trained to provide palliative care, with kindness and compassion; they have the skills to manage symptoms on a day to day basis so that each person remains as comfortable as possible and is able to make choices about their care.
Palliative care forms part of end of life care and as such we make sure our residents’ end of life plans are respected. By sensitively planning in advance, we discuss everyone’s wishes in an open and honest way, ensuring that those we care for have the very best quality of life.
Whilst you are welcome to enquire further with the Service Manager, we would also refer you to the wealth of information available, including:
Request more Information
Kind words from our residents and their families
Baytree Court is a very relaxed home, pleasant staff and one of the nicest homes I visit, always get a smile. Service users seem happy.
Glenys Newbury - Health Care Community Worker
Almond View Care Home
To all the staff at Almond View - a big thank you for looking after Mum, with such kindness and dedication. Despite living 400 miles away, I always had a good feeling that she was in good hands. When I did visit, the staff without exception, stopped to chat to us even though they were extremely busy. Please accept my heart felt thank you to you all - a real credit to Almond View.
Bankview Care Home
Thank you for the excellent level of care that my father, Frank Boyle, has received. Bankview demonstrated for us the template for a care home and how it should feel and be run. Friendly, welcoming, excellent care levels, length of time staff remain loyal to the home and above all a clear and comforting atmosphere of great leadership.
Barbara and Jan
Social Work Department
Bankview Day care is welcoming and homely, meeting a wide range of needs with well trained staff and individual care for each client.
Bankview Day Care Centre
Bankview Day Care Centre
I understand why mum loves coming to Bank view Day-care it’s a home from home and the activities offered are excellent
Bankview Day Care Centre
The day care centre has made a huge difference to my life. Best thing I ever done, my week was boring now I have days out and shopping trips and good company.
Baytree Court Care Home
We can not thank you enough for all the care, support and attention the staff at Baytree Court have given Marc. The staff have always given their time and support to us on visits which has meant a great deal.
Doreen and Yvonne
Beechwood Care Home
Both mum and I were most impressed with Beechwood and we have decided that is where we would like Dad to come to. You have put both mine and mum's minds at rest knowing that Dad will be looked after.
K Macdonald in memory of my Aunt Jean
I can't exaggerate the admiration I have for the management and staff of Craigielea. I've never experienced so much patience, coaxing, kindness and care. These people share their lives and emotions, laugh and cry and mourn for the people who entrust themselves to care.
Craigielea Care Home
J Ellis in memory of Steve
The staff talked about my best friend being an inspiration to them, despite his illness It made me change my approach with him, instead of being despondent and sad, I spoke with him the way we had always been with each other. The staff saw him as a person.
Craigielea Care Home
My uncle, who is a retired GP, recently visited Dad on a trip over from Canada and commented that Craigielea is one of the best places he has ever seen in his experience of elderly care units. Very homely, calm, relaxing and wonderful staff. Keep up the fantastic work you do!
I am writing to put on record how grateful, I and my family, are for the excellent care George received while in your care. He could not have had more or better care. Please pass on to your staff our appreciation of their kindness, help and caring attention we all received.
From the greeting at my first visit, I felt the genuine care and pride in their work shown by your staff. I cannot praise too highly, all of your caring staff for their dedication. I thank you so much.
Beryl Ford and Family
My mother was placed in this home by Queen's Hospital, Romford, on Gold Standard End of Life care. Consequently, she was only there for a short period of six weeks. During that period she was kept safe, warm and clean and was treated kindly with respect. The patience of the nursing/support staff was outstanding. Everyone from Matron, Admin, Cleaning and Laundry staff was caring, considerate and obliging. True professionalism and quality of care.
Tudy Cannin in memory of Mrs I M Haselgrove
A lovely home with working professional angels. Cannot recommend this enough. My mother was really looked after and her needs were met. They cared, supported, listened and had empathy. The home has beautiful grounds, rooms lovely warm and cosy and always a welcoming helpful face around.Will always be grateful for everything they all did.
Grandholm Care Home
In all my visits I have been most impressed with the Care and Attention shown by all your staff, who are professional and courteous at all times. We are always welcomed with a friendly smile which makes us feel very much part of the home and being involved
Grandholm Care Home
Please accept my sincere congratulations for performance and efficiency of Grandholm Care Home. The home provides a very professional, caring and motivational environment with an abundance of patience and understanding. The home is a credit to your team and one of the best in Aberdeen.