Message from Sharifa

February 16, 2021

In Holmes Care Group

A Message from Sharifa Lakhani, Managing Director of Holmes Care Group

With UK Covid‐19 restrictions having been in place for almost a year, I want to provide an update on the work Holmes Care Group is doing to safeguard the health and wellbeing of our residents and team members. I also want to express my gratitude to everyone connected to our homes, for your ongoing patience, kindness, and trust as we continue to navigate through these challenging times.

Keeping our homes safe

Like all care providers, we have faced outbreaks of coronavirus in our homes that, despite our best efforts, have sadly resulted in a number of residents passing away. Every death in one of our homes is a tragedy and our thoughts are with everyone who has lost a loved one.

Our commitment to you, since the very beginning of this crisis, has been to do everything in our power to safeguard the health and wellbeing of all our residents, to the best of our abilities. This has included following all the latest advice from Public Health bodies and the relevant authorities on infection prevention and control; ensuring staff have access to adequate supplies of PPE; and, now that testing is available, conducting regular staff and resident Covid‐19 tests.

Each of our care homes also have a set of strong infection prevention and control measures that is complemented by the work of our Covid‐19 Leadership Team, which meets daily to discuss any issues that may have arisen.

Looking ahead

We are thankful that more is now known about the virus, how it spreads and how it can be prevented. This, alongside increased testing, and the vaccination programme, gives us a great deal of hope that the virus will be brought under control and that life can return to some form of normality.

Until then, we continue to do everything we can to keep life as normal for residents as possible, prioritising their physical and mental wellbeing at all times. We know that current restrictions are extremely difficult for residents and their loved ones alike, and we would like to thank all of you for your continued compassion and understanding, as our teams comply with the law in regards to care home visits.

Finally, I would like to say once again a huge thank you to each member of the Holmes Care team, who have shown true resilience, bravery and empathy, and have done an exceptional job in caring for some of the most vulnerable members of our society during these unprecedented times.

Whilst we do provide regular, direct updates to all those associated with each Holmes Care home, if you have any questions, please get in touch via Covid19@holmes‐

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Kind words from our residents and their families

Baytree Court

Baytree Court is a very relaxed home, pleasant staff and one of the nicest homes I visit, always get a smile. Service users seem happy.

Glenys Newbury - Health Care Community Worker

Almond View Care Home

To all the staff at Almond View - a big thank you for looking after Mum, with such kindness and dedication. Despite living 400 miles away, I always had a good feeling that she was in good hands. When I did visit, the staff without exception, stopped to chat to us even though they were extremely busy. Please accept my heart felt thank you to you all - a real credit to Almond View.


Bankview Care Home

Thank you for the excellent level of care that my father, Frank Boyle, has received. Bankview demonstrated for us the template for a care home and how it should feel and be run. Friendly, welcoming, excellent care levels, length of time staff remain loyal to the home and above all a clear and comforting atmosphere of great leadership.

Barbara and Jan

Social Work Department

Bankview Day care is welcoming and homely, meeting a wide range of needs with well trained staff and individual care for each client.

Bankview Day Care Centre

Bankview Day Care Centre

I understand why mum loves coming to Bank view Day-care it’s a home from home and the activities offered are excellent

J Campbell

Bankview Day Care Centre

The day care centre has made a huge difference to my life. Best thing I ever done, my week was boring now I have days out and shopping trips and good company.

R Burns

Baytree Court Care Home

We can not thank you enough for all the care, support and attention the staff at Baytree Court have given Marc. The staff have always given their time and support to us on visits which has meant a great deal.

Doreen and Yvonne

Beechwood Care Home

Both mum and I were most impressed with Beechwood and we have decided that is where we would like Dad to come to. You have put both mine and mum's minds at rest knowing that Dad will be looked after.

Thank You

Susan Gibson

K Macdonald in memory of my Aunt Jean

I can't exaggerate the admiration I have for the management and staff of Craigielea. I've never experienced so much patience, coaxing, kindness and care. These people share their lives and emotions, laugh and cry and mourn for the people who entrust themselves to care.

Craigielea Care Home

J Ellis in memory of Steve

The staff talked about my best friend being an inspiration to them, despite his illness It made me change my approach with him, instead of being despondent and sad, I spoke with him the way we had always been with each other. The staff saw him as a person.

Craigielea Care Home

Shelagh Goldie

My uncle, who is a retired GP, recently visited Dad on a trip over from Canada and commented that Craigielea is one of the best places he has ever seen in his experience of elderly care units. Very homely, calm, relaxing and wonderful staff. Keep up the fantastic work you do!


Grandholm Care Home

In all my visits I have been most impressed with the Care and Attention shown by all your staff, who are professional and courteous at all times. We are always welcomed with a friendly smile which makes us feel very much part of the home and being involved

J Barber

Grandholm Care Home

Please accept my sincere congratulations for performance and efficiency of Grandholm Care Home. The home provides a very professional, caring and motivational environment with an abundance of patience and understanding. The home is a credit to your team and one of the best in Aberdeen.

I McCormack

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